Phone & Text:‪ (617) 863-2384‬

Expert Massage Chair Repair and Diagnostic Services in Massachusetts

Is your high-end massage chair making strange noises, showing an error code, or simply won’t turn on? A broken chair is a major disruption to your wellness routine. Instead of dealing with long waits and frustrating call centers, get a fast, local, and professional solution. Ergo Setup Boston provides expert in-home repair services to get your investment working perfectly again.

info@ergosetupboston.com

A Fast, Local Solution for Your Peace of Mind

Ergo Setup Boston offers a direct, local alternative. Our team is based right here in Massachusetts, allowing us to provide prompt in-home diagnostics and flexible scheduling, often much faster than waiting for a technician dispatched from a national hotline. You’ll speak directly with the technician working on your chair, ensuring clear communication and a service experience that is accountable to you and your community.

Professional repair of a luxury blue massage chair in a Boston, MA home by Ergo Setup Boston.

Our Diagnostic and Repair Capabilities:

 

Our insured technicians are equipped to handle a wide range of common and complex issues affecting modern robotic massage chairs.

Common Repairs We Handle

 

  • Power & Electrical Issues: The massage chair won’t turn on, powers off unexpectedly, or the remote control is not working.
  • Roller Mechanism Failures: Rollers are stuck, making a grinding or popping noise, or not moving correctly along the track.
  • Recline & Actuator Problems: The massage chair recline motor is stuck, or the backrest and footrest are unresponsive.
  • Airbag System Malfunctions: The airbags are not inflating, or there’s a hissing sound indicating a leak.

Expert Error Code Troubleshooting

 

Seeing a specific code on your display? We have direct experience diagnosing and resolving common manufacturer error codes, such as the notorious Osaki Error Code 46, which often points to specific sensor or connection failures. Don’t let a code keep you from your comfort.

Top Massage Chair Brands We Service

We have experience working on nearly every popular massage chair brand sold in the US. If you don’t see your brand listed, please contact us, we can likely still help.

  • Osaki

  • Titan

  • Human Touch

  • Kyota

  • Infinity

  • Daiwa

  • Luraco

  • And many more…

Our Simple 3-Step Repair Process

Tell Us About the Problem:

Fill out our form or call with your chair’s brand, model, and the issue you’re experiencing.

Schedule a Diagnosis:

We’ll book a convenient time for our technician to visit, diagnose the issue, and provide a clear repair quote.

Approve & We Fix It:

Once you approve, we perform the repair efficiently to get your chair back to peak performance.

Serving Communities Across Massachusetts

  • Boston & Greater Boston Area
  • Worcester
  • Springfield
  • Cambridge
  • Lowell
  • And all surrounding towns and communities.

FAQ

Frequently Asked Questions (FAQ)

My manufacturer sent me a part under warranty, but labor isn’t covered. Can you install it?

Yes, absolutely. This is a very common situation and one of our specialties. Many manufacturer warranties cover parts for longer than they cover in-home labor. We provide the expert, insured installation service to ensure the part is fitted correctly and your chair functions safely, often much faster and more conveniently than coordinating with the manufacturer’s preferred technicians.

My massage chair’s warranty has expired. Is it too late to fix it?

Not at all. A high-end massage chair is a valuable investment designed to last for years, and our service exists to help you preserve it. Even after the warranty expires, most issues are repairable. Our diagnostic service can pinpoint the problem and we can source high-quality parts to extend the life of your chair, ensuring you continue to enjoy your investment.

What are the main benefits of using a local repair service?

Choosing a local team offers three key benefits: Speed & Availability, Direct Communication, and Local Accountability. As a local Massachusetts business, we can schedule a diagnostic visit much faster than national service networks. You’ll speak directly with our team, the people who will actually be working on your chair, not a call center.